Shipping / Self pick-up

Area

Flat rate (except SG)

Free Shipping Term

Est. Delivery Timeframe (business day/s)

West Msia

8

150

1-3

East Msia

15

200

4-6

Singapore

1-2 items: 30

Another RM5 for every additional 1 item.

600

7-12

How long does it take to ship out orders once the order is placed?

We will fulfill and ship out all order within 24 – 72 hours (during working days) from the time of payment completion, except for item(s) under BACKORDER.

If my order consists of both In-Stock and Backorder items, will you ship them separately?

Strictly no splitting of shipment from the same order ID. By default, we will only ship your order out once backorder item(s) has arrived. For separate shipping, kindly place a separate order, both orders will be charged for delivery fees if both orders does not meet our Free Shipping terms (> RM150).

When can I expect to receive Backorder items?

Backorder item requires a waiting period of 3-4 weeks. 

How can I check my order tracking number?

Your tracking number will be notified through email.

SELF PICK-UP

Available on specific weekdays, 1.30-6pm. Please IG DM @heralabel.co with your order ID for more details.